Analysis of effect exerted by Adoption of the QRIS Digital Payment System on the Performance of Central Java MSMEs: TOE Framework Approach

Zakiya Miftahul Misbah; An`im Kafabih

doi:10.55927/ministal.v5i2.9

Authors

Zakiya Miftahul Misbah Diponegoro University
An`im Kafabih Diponegoro University

DOI:

https://doi.org/10.55927/ministal.v5i2.9

Keywords:

Digital payment, MSMEs, MSME Performance, Technology Organization Environmental (TOE)

Abstract

The digital transactions method has not only changed the payment steps from cash to digital but has also improved the performance of Micro, Small, and Medium Enterprises (MSME’s) and also improve business quality by expanding market reach, facilitating transactions, following digital payment trends, reducing the risk of theft, and MSMEs can be more optimized for of time, energy, and also costs. The analysist aims to examine this effect of Technology Organization Environmental (TOE) on the use of QRIS on MSME performance and identify factors that encourage MSMEs in Central Java Province to use QRIS. This study uses the SEM-PLS approach with SmartPLS software version 4.0. The results of this study reveal that the adoption of QRIS digital payment by MSMEs has a positive and substantial impact on MSME Performance in Central Java Province. This study also shows that, in adopting the QRIS digital payment system, MSMEs in Central Java Province are influenced by the following factors: net benefit, top management support, entrepreneurial attitude, institutional readiness, community influence, and state support.

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