The Influence of Work from Anywhere Work Culture and Digital Talent on Employee Performance National Civil Service Agency

Hasrudi Novendra; M Izman; Waspodo Waspodo; Dina Mellita

doi:10.55927/ministal.v5i2.7

Authors

Hasrudi Novendra Bina Darma University
M Izman Bina Darma University
Waspodo Waspodo Bina Darma University
Dina Mellita Bina Darma University

DOI:

https://doi.org/10.55927/ministal.v5i2.7

Keywords:

Work from Anywhere, Digital Talent, Employee Performance, SEM-PLS, Civil Servants

Abstract

Changes in bureaucratic work patterns due to digital transformation have created challenges in maintaining the performance of civil servants, particularly in the implementation of the flexible working system known as Work from Anywhere (WFA), which requires readiness in both work culture and digital competencies. This study aims to analyze the influence of WFA work culture and digital talent on employee performance at the National Civil Service Agency (Badan Kepegawaian Negara – BKN). This research employs a quantitative approach using a survey method conducted among BKN employees and analyzed using Structural Equation Modeling based on Partial Least Squares (SEM-PLS). The results indicate that WFA work culture and digital talent have a positive and significant effect on employee performance. Simultaneously, both variables are able to explain variations in employee performance at a moderate level and demonstrate strong predictive relevance. This study concludes that the successful implementation of WFA in public organizations requires strengthening an adaptive work culture and developing civil servants' digital talent in an integrated manner to support sustainable performance improvement.

References

Adha, H., Daga, R., & Samad, A. (2024). The influence of work culture and organizational culture on performance through the workload of state civil servants within the scope of the Makassar City Government. JEMMA (Journal of Economics, Management and Accounting), 7(1), 94. https://doi.org/10.35914/jemma.v7i1.2771

Amin, N. F., Gaplan, S., Abunawas, K., Makassar, M., Negeri, I., & Makassar, A. (2023). GENERAL CONCEPTS OF POPULATIONS AND SAMPLES IN THE STUDY. Journal of Contemporary Islamic Studies, 14(1), 15–31.

Ardiansyah, R. (2023). Data Collection Techniques and Educational Scientific Research Instruments on Qualitative and Quantitative Approaches. Journal of Islamic Education, 1, 1–9.

Asrulla, R. (2023). Population and Sampling (Quantitative), as well as the Selection of Key Informants (Qualitative) in a Practical Approach. Journal of Tambusai Education, 7, 26320–26332.

Daffa Ladro Kusworo, M. N. K. F. (2022). Work From Anywhere (WFA) : Formulation of Policy Design For the Work System of State Civil Apparatus as Government Bureaucratic Efficiency In The New Normal Era. Pancasila and Law Review, 3(2), 121–130.

Fadilah, M. R., & Nuriyah, A. (2024). Analysis of the Influence of Convenience, Efficiency, and Reliability of Use on Interest in Using Chatbot Media as a Means in Digital Marketing (Case Study of E-Commerce Traders). Journal of Economics and Business Vol, 8(2), 1372–1382. https://doi.org/10.33087/ekonomis.v8i2.1802

Farha, Y. A., Setiadi, I. K., Nawir, J., Development, U., & Veteran, N. (2022). THE EFFECT OF FLEXIBLE WORKING ARRANGEMENT AND JOB SATISFACTION ON THE PERFORMANCE OF EMPLOYEES OF THE DIRECTORATE OF ICT HEAD OFFICE OF THE DIRECTORATE GENERAL OF TAXES. Management and Business, 23–33.

Fauzia, F., Virantika, A., & Firmansyah, G. (2021). Strategic Steps to Meet the Needs of Digital Talent Human Resources in the Indonesian Government Environment. Proceedings of the National Conference on Computer Science, 39–46.

Fenilinas Adi Artanto, R. F. (2022). Partial Least Square - Structural Equation Modeling (PLS-SEM) on the relationship between consumer satisfaction with products. 2338(1), 13–34.

Work, L., Performance, T., & Selama, P. (2023). Work From Anywhere, Need To Be Done?: A Practical Review of the Work Environment on Employee Performance During the Implementation of WFH. 2(2), 65–77.

Khaeromah siti, Yuliani Febri, H. A. (2021). 14492-43586-1-Pb. Digitization of Bureaucracy through the Development of Smart Asn at the Regional Office of Bkn Pekanbaru, 12, 140–158.

Kirana, K. C., & Pradipta, A. S. (2021). The Influence of Leadership, Compensation and Work Motivation on the Performance of PT. JAK. JENIUS (Scientific Journal of Human Resource Management), 4(3), 285. https://doi.org/10.32493/jjsdm.v4i3.10456

Koriwaty, M., Wirjatmi, E., & Nurliawati, N. (2022). Work From Anywhere sebagai Cara Kerja Baru di Lingkungan Aparatur Sipil Negara Work From Anywhere as a New Way of Working in the State Civil Apparatus Environment. National Conference of Administrative Sciences, 535–541.

Mahir Pratama, L. M. (2022). BUREAUCRATIC REFORM: ANALYSIS OF WORK FROM ANYWHERE POLICY PLANS FOR ASN. Journal of Public Administration, 20(2), 263–274.

Mandulangi, J., Watung, S. R., & Wenas, A. R. (2025). Strengthening Human Resources as the Key to Superior Performance in the Era of Technological and Digital Transformation. 7(1), 102–114.

Mardi, K. I. (2025). ANALYSIS OF THE ACCEPTANCE FACTOR OF THE ACCOUNTING INFORMATION SYSTEM USING PLS-SEM: A CASE STUDY OF EL RAHMA LOMBOK RINJANI SYARI 'AH. Journal of Informatics and Information Systems Management, 8, 154–163.

Maunah, N. A., Hartono, B., & Samingan, S. (2024). The Relationship of Flexible Working Hours, Benefits, and Workload to Employee Performance Through Discipline. Journal of Healthy Societies (JUKMAS), 8(2), 178–196. https://doi.org/10.52643/jukmas.v8i2.5309

Munandar, A. G. (2025). Challenges of Implementing Work From Anywhere (WFA) for State Civil Apparatus in 2025. Journal of Sociopolitical and Legal Studies, 1(2), 201–214.

Nabila Dian Az'zahra, Sellina Mutiara Anggondo, Z. S. (2024). Analysis of the Impact of Work From Anywhere (Wfa) Flexibility on ASN Performance. Journal of Economics, Management and Accounting, 2(5), 427–436.

Nur Evika Kamiliyatun Ni'mah, & Wahyu Eko Pujianto. (2023). The Effectiveness of Work From Anywhere in the Digital Era. Dewantara: Journal of Social Education and Humanities, 2(3), 18–33. https://doi.org/10.30640/dewantara.v2i3.1305

Pradana, F. A., & Putri, V. W. (2023). The New Paradigm of Work From Anywhere: MSDM Strategies for Employee Life Balance and Mental Health. HR Management, 329–357.

Prasasti, A. N., Ramadhan, D., & Br Surbakti, M. (2024). Analysis of the Application of Flexibility Working Arrangement (FWA) Practices in Increasing Generation Z's Interest in Becoming State Civil Apparatus. JIIP - Scientific Journal of Education, 7(7), 6855–6864. https://doi.org/10.54371/jiip.v7i7.4738

Pratama, Y. D. P., Sukardi, & Mahesa, D. (2024). Flexible Working Time and Digital Talent are used to optimize employee performance at PT. STATE SAVINGS BANK Semarang Branch Office. Management & Accountancy in Practice Journal, 13(2), 40–52. https://doi.org/10.56444/sa.v13i2.2047

Prihasnowo, A., & Tri Anggarini D. (2024). THE EFFECT OF THE WORK FROM ANYWHERE WORK PATTERN ON EMPLOYEE MOTIVATION AND PERFORMANCE. Scientific Journal of EMOR Management, 7(2), 111–132. https://lonsuit.unismuhluwuk.ac.id/index.php/emor/article/view/2468

Rumata, V. M., & Nugraha, D. A. (2020). Low level of digital behavior of ASN of the Ministry of Communication and Informatics: A digital literacy survey in government agencies. Indonesian Journal of Communications Studies, 4(2), 467. https://doi.org/10.25139/jsk.v4i2.2230

Saputra, Z., Pradini, R. S., Khudori, A. N., Technology, I., Soepraoen, R. S., & Brw, K. V. (2025). Analisis Model HOT-Fit terhadap Evaluasi Sistem Informasi Manajemen Puskesmas Kabupaten Lumajang dengan PLS-SEM HOT-Fit Model Analysis for Evaluating the Management Information System of Puskesmas in Lumajang Regency Using PLS-SEM. Indonesian Journal of Education and Technology, 5(1), 227–236.

Sarstedt, M., Hair, J. F., Ringle, C. M., & Liengaard, B. D. (2022). Progress in partial least squares structural equation modeling use in marketing research in the last decade. Journal of Business Research, January. https://doi.org/10.1002/mar.21640

Siti Shofiyatus Sa'diyah. (2024). Testing the Validity and Reliability of Resilience Instruments for Electrical Engineering Vocational Schools using PLS-SEM. Publications of Industrial Engineering, Electrical Engineering and Informatics, 2(4).

Suciyawati, N. P. (2025). The Impact of the Implementation of the Work From Anywhere (WFA) Scheme on Employee Performance in Denpasar. Journal of Economics, Management and Accounting P-ISSN 1411-1713 │ E-ISSN 2528-150X Impact, 27(3), 406–416.

Sukartini, S., & Gaol, P. L. (2022). The Influence of Work Culture on Employee Performance in Pejagalan Village, North Jakarta Administrative City. Journal of Apparatus Resources, 4(2). https://doi.org/10.32834/jsda.v4i2.544

Sulastiono, P., & Yulianto, E. (2025). The Impact of the Implementation of Work From Anywhere (WFA) on the Quality of Work of State Civil Apparatus (ASN) at the Ministry of Transmigration of the Republic of Indonesia Jakarta. ... Indonesian Business Research Management.

Yarsasi, S. (2025). Analysis of Validity and Reliability of Questionnaires using the Partial Least Squares Structural Equation Modeling Method on the SMARTPLS Application Analysis of Validity and Reliability of Questionnaires Using Partial Least Squares Structural Equation Modeling Method on. Indonesian Journal of Education and Technology, 5(7), 1905–1913.

Yosep, Mikial, & Sari Sakarina. (2024). The Influence of Organizational Culture and Work Environment on the Performance of Civil Servants in the Economic Bureau of the South Sumatra Provincial SETDA with Job Satisfaction as a Mediation Variable. Journal of Social Sciences and Humanities, 2(3), 115–133. https://doi.org/10.58540/isihumor.v2i3.828

Zahera Mega Utama. (2025). ANALYSIS OF THE IMPACT OF FLEXIBLE WORK SYSTEMS ON EMPLOYEE PERFORMANCE AT THE FINANCIAL AUDIT AGENCY. Journal of Jargon, 3(3), 380–393.